How Your Business Can Benefit from a Mobile App

February 20, 2017

In the past it was normal not to have a mobile phone, but nowadays nearly everyone has a smartphone in their pocket.
The purpose of phones has changed too. Once they were just used for calling and texting, but today they feature a whole host of other applications. People use their phones to do their grocery shopping, check social media, edit pictures and even switch off the lights in their homes.
There isn’t much a phone can’t do today, which is exactly why so many businesses are creating their own apps. Their apps give them the opportunity to advertise deals, increase sales and post updates about their company.
Here are four reasons why your business can benefit from a mobile app.
Creating Trust Between You and Your Customers
One of the main benefits of creating your own business app is that it will help to create trust between your business and your customers. The app allows you to regularly interact with your target market, helping to create a relationship between your business and potential customers. The more your customers see updates and posts on your app, the more they will trust your business.
Giving Your Customers a Better Deal
An app is a great way to give loyal customers a better deal. Many businesses offer special discounts and offers on their app, as it shows their customers that they are grateful for their service. If the customer feels appreciated, they are more likely to continue buying from your business. Offering deals through your app will also encourage new customers to sign up to the app.
If you already offer discounts to your customers through your website or in your store, you may want to consider incorporating the discounts into your mobile app.
Improve Communication with Customers
Good customer service is an essential part of a successful business. In the past most businesses simply offered a customer service helpline and email address, but today’s customers might class this is average customer service. This is because most businesses now offer a Live Chat option through an app. This allows their customers to speak to someone quickly, without having to pay for a call or spend time waiting on hold.
If you create an app for your business, you can incorporate a Live Chat function, making it much easier for your customers to speak to someone.
Boost Sales
Having an app for your business will help you to boost your sales, as you are reaching a wider audience. This means you are reaching more potential customers, so it is likely that you will see an increase in your sales.
Our App Service
If you are looking for apps or web design in Toronto, you’ve come to the right place. The team at Blueflamingo can develop native mobile apps for almost all mobile platforms, including BlackBerry and iOS. We’ll help you to plan your app, and then we will design it, build it and release it into the app stores in Canada and other international markets.